Follow these tips to help deter robbery on your property
When criminals look for a potential victim, they choose the easiest targets. Some simple practices, including the use of security devices, effective cash-handling procedures, employee education and awareness programs and law enforcement support, can aid in deterring robberies.
Install security devices
- Install video surveillance equipment at each register and throughout the store.
- Install two-way communications (intercom) between fuel pumps and clerks.
- Check silent alarm monthly to ensure proper working order.
- Keep an employee telephone easily accessible.
Ensure clear visibility inside and outside of your convenience store
- Install effective lighting inside and outside the store.
- Keep store clean and tidy, inside and out. A positive appearance can be a sign of a secure store.
- Do not allow displays and signs to obstruct the view into the store or block employee view outside.
- Install mirrors to reveal blind spots.
Keep control of your cash flow to avoid theft
- Keep a minimum amount of cash in registers and post signs accordingly.
- Locate cash registers away from exits and not within easy reach of customers.
- Accept only small bills or credit cards during night shifts.
- Place excess cash and large bills in store safe immediately upon receiving.
- Keep registers open for the shortest time possible.
- Keep safes locked.
Educate employees and help raise awareness
- Acknowledge each customer who enters the store with a polite greeting.
- Greet gas customers with the aid of an intercom.
- Train employees to be vigilant for potential threats.
- Ask employees to not perform outside duties on the night shift when working alone.
Establish police presence
- Establish and maintain good rapport with local police.
- Schedule routine crime inspections by local police.
- Encourage police officers to stop in your store frequently.
- If you are faced with a suspicious situation, immediately call police.
- Consider offering free coffee and snacks to police.